Ice Maker and Ice Machine Services

NEAR Jackson, MS

At Davis Refrigeration & Electrical, one of our main focuses is Ice Machine repair and replacement. When you run a business that needs ice, whether for soft drinks for customers, or your own purposes, it’s important to have your ice machine regularly cleaned. 


The icemaker is an important part of any restaurant. When it’s on the fritz, you’re sure to get many customer complaints. Not only that, but a broken icemaker could also cause major health issues. That’s why it’s important to address any icemaker problems as soon as possible. Even the smallest problems could cause big problems down the line.


Icemaker In Action — Jackson, MS — Davis Refrigeration and Electrical Inc.

Common Signs Your Ice Machine Needs Service

Our team has nearly 70 years of combined experience in the field of commercial refrigeration technology. We offer maintenance plans where our professional team will check water filtration system to ensure your ice is sanitary on a regular basis. This way, you keep your customers happy and healthy!

  • Low Ice Production
  • Cloudy Ice
  • Small Ice Cube Size
  • Sliminess
  • Leaking
  • Motor won’t shut off
  • Ice or Frost Build-up

FAQS about Ice machines & Ice makerS

  • What are the different types of ice?

    There are many different types of ice. From small chewable pellets to large square cubes, you’ll find ice in a variety of shapes and consistencies. Here are some types of ice:


    • Square cube

    • Crescent ice

    • Crushed ice

    • Nugget ice

    • Spheres

    • Block Ice 

  • Why do I need water filtration for my ice machine?

    Water filtration is necessary for ice cubes as it takes out the particles and debris that could travel from the water to the finished ice product. This sediment can make your ice taste bad and not be the best for you to consume. A water filtration system filters out all the bad particles and results in clean, fresh ice.

  • How long does my ice maker take to make ice?

    The rate of time it takes for an ice maker to make ice depends on a few different factors including:

    • Make and model of the ice machine

    • Type of ice your machine makes

    • Amount of ice the machine produces

    • Capacity of your ice maker container

    • Portable or commercial variety ice maker

    The best way to determine how long it takes your ice maker to make ice is to consult the user’s manual for your ice machine. 

  • What are the different types of ice makers?

    There are quite a few different types of ice makers. Some of the main types of ice makers include: 


    • Modular ice machines

    • Stackable ice makers

    • Self-contained ice machines

    • Under-the-counter ice machines

    • Countertop ice machines

  • How do I choose a commercial ice maker?

    If you want to buy a commercial ice maker, you should consider a few different factors so you buy the right one. When you shop for a new commercial ice maker, consider the ice-making capacity, size of the ice maker, type of ice maker, and cost. When you consider all these factors, you can choose the best commercial ice machine. 

  • How long does an ice machine last? When to replace?

    On average, a commercial ice machine can last anywhere from 7 to 10 years depending on the brand, water quality, ambient conditions, and whether it has been properly maintained. Although, you may be able to squeeze a few more years out of a machine after you the 7-10 year mark, you then have to consider the cost to repair vs replace.   We typically recommend a replacement once an ice machine repair is ½ the cost of a new machine.


    Things that will affect the longevity of your ice machine:


    Water Quality

    The tap water quality connected to your ice machine will have an effect on the longevity of your equipment. The harder the water, the more wear and tear it will cause. In order to extend the life of your equipment, it is highly recommended to have a proper water filter system installed and consistently replace the cartridge as specified. This will help prevent scale buildup and the subsequent damage it can cause.


    Maintenance

    Ice machines are, in fact, machinery which require maintenance. Most ice machine manufacturers recommend deep cleaning and sanitizing AT LEAST once every 6 months. This recommendation may increase (or decrease) in frequency depending on the volume of usage and the factors mentioned above (water quality and ambient conditions). Other factors to consider could also include the type of restaurant or kitchen you run. For example, in bakeries, pizzerias or, even restaurants that serve fried chicken or breaded items, where there is likely heavy flour usage, the yeast or flour in the air will easily get inside the ice machine equipment, requiring much more frequent cleanings.

  • Will You Install an Ice Machine Outdoors?

    Very rarely will we agree to install an ice machine outdoors. Ice machines are not designed for outdoor use, namely because it’s impossible to control the environment and temperature outside.

  • How Do You Handle Maintenance Calls?

    When the machine is due for a Maintenance, we will proactively reach out to you and schedule the best time that works for you. 

  • What if the Ice Maker Breaks on a Holiday or Weekend?

    Holidays, weekends, and late nights are no exceptions for customers. The Ice Machine Experts are available 24/7 every day of the year to take your calls, assess and advise as we can over the phone, and schedule a technician visit as necessary. You are never left alone with an ice machine issue. If the ice machine isn’t working, simply call (601) 956-8187

Manitowoc Logo — Jackson, MS — Davis Refrigeration and Electrical Inc.
Hoshizaki Logo — Jackson, MS — Davis Refrigeration and Electrical Inc.
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ICE MACHINE MAINTENANCE PLAN

Protect your investment! Keeping your ice equipment running efficiently and properly sanitized requires regular scheduled maintenance; to prevent breakdown and maintain efficiency. Our inspections and checks include the following: 

  • Clean and sanitize the water system. 
  • Volts-amps on compressors
  • Volts-amps on condenser fans
  • Check inlet water valve screens
  • Volts-amps
  • Connections
  • High limit & safeties
  • Overall cleanliness
  • Clean air filters on air-cooled models.
  • Safeties



  • Check external filter system and change cartridges as needed, IF APPLICABLE
  • Lubricate shafts & bearings-condenser fans
  • Conduct bearing and auger inspection on extruded ice makers
  • Visual inspection of components
  • Visual check for leaks
  • Condenser coil
  • Suction pressure cutout
  • Suction pressure & discharge pressure
  • Refrigeration charge, hi-low superheat
  • Draft fan for dirt & rust 

* All contracts include a chemical cleaning of your evaporator & condenser coils.


Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Commercial Service Policy customers first.


Discount on Repairs - When you become a Davis Refrigeration Commercial Service Policy holder you are entitled to a 15% discount on all parts and equipment installed while under contract.

To schedule ice machine maintenance, give our team a call today:

(601) 956-8187